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Testimonials

I have been umming and arring for the past 6 months over cars and getting my head around a few factors. I spoke to Frank this afternoon (Mon 5th Nov) and all I can say is that in 10minutes he has made more sense to me than anyone else in 3 months. I found him to be very knowledgeable, honest, upfront and has given me some excellent and needed advice. Thank you again to Frank for his words of wisdom and he didn’t burst my bubble..

Mr M Evans, Brisbane QLDRight Quote

Thanks Rebecca. I’m very happy with the car and I can’t thank everyone at Private Fleet enough. I couldn’t believe that buying a brand new car could be so easy and efficient. Don’t worry, I have already began spreading the word about your services. Thanks again.

Ms K McKeegan, Geelong VICRight Quote

Please accept this as a formal thank you for your efforts on my behalf. I have been most impressed and grateful for your professional, friendly and patient assistance. The whole process has made buying a new car a pleasure rather than an onerous and irksome duty. I love my car!! Absolutely stunning to drive - took my husband out for lunch at Brooklyn to celebrate! Really thrilled. I shall not hesitate to recommend you in the future.

Ms K Bolton, Sydney NSWRight Quote

I am writing to thank you and your company for the wonderful service you have given me. On the sale of my vehicle and also buying my new Honda which is just great. Both cars were delivered and picked up on time. Thank you again.

Ms J Granger, Gerringong NSWRight Quote

Thank you for your assistance the car is fantastic the deal you were able to negotiate for us was great. Let’s hope we can send some additional business your way as we haven’t stopped telling people about the great deal, how easy everything was, the service the whole experience was ‘as smooth as silk’. In the end we saved around $1,800.00. Once again many thanks for your help.

Mr G Inskip, Killarney Vale NSWRight Quote

I wish to commend a member of your staff that recently helped us purchase a new vehicle. Having rung various companies/garages trying to locate a particular vehicle that we wanted, we found that most companies did not even have the courtesy to call us back. We were fortunate enough to speak with Paul, who was extremely efficient right from the start. He explained what was involved in purchasing the car and also made several calls to locate a car for us almost immediately. We took delivery of our car yesterday and would have no hesitation in recommending Paul to our friends/relatives. Thank you once again for the excellent service.

Ms A Johnson, Wangara WARight Quote

I have recently purchased a brand new Volkswagen Beetle through Lenny Lenehan and I wanted you to know how lucky I think you are to have such a professional account service person. I have worked in marketing internationally for over 15 years and therefore have very high expectations as a customer and a very low appreciation of what Australia perceives as an accepted standard of level of service. However, Lenny’s competence and behaviours are those I would consider world class and I wanted you to know that he is definitely an asset to your company and I will be recommending Lenny to as many of my friends and colleagues as I can. If Lenny is the standard you base your company’s bench mark at, then I am confident Private Fleet must be one of this country’s most successful service company.

Ms A Merciadez, Pyrmont NSWRight Quote

I write to thank you for making the purchase of my new WRX a hassle free and enjoyable experience. I could not believe I was behind the wheel within 2 weeks of the order. As promised, the car was beautifully presented and with a full tank. The money I saved by using Private Fleet will enable me to purchase a few luxuries. I also look forward to utilising the additional benefits of being a Private Fleet member. I will be highly recommending Private Fleet to all my family/friends/colleagues.

Mr D Jones, Howrah, TASRight Quote

After writing an enquiry form I received a phone call from Lenny within 24 hours. He took all my details and was very polite and patient with my lack of car knowledge. He told me he would have an offer by midday the next day. I received a phone call from Lenny at 10:30 am to inform me of the offer. Every communication I have had with Lenny has been efficient and any requests I have had, have been answered promptly and kindly. I love this website. It has taken all the stress of buying a new car out of the equation and makes it a pleasurable experience. I will definately be recommending this service to everyone I know. Good on you all for having such a great and workable idea. And good on you all for employing such great people.

Ms Kirgan, Picnic Pt, NSWRight Quote

I wanted to thank you and your company for the great results I received via my new car. I appreciate your efforts (Anton and Catherine included), and am very happy with my car. I have had to call Russell in Canberra Toyota as I had a couple of queries with my car and he was always very helpful and happy to hear from me.I would recommend Private Fleet to others as I have done already. Thanking you...

Ms Redmond, Matraville NSWRight Quote

Below is a small selection of some of the feedback that we have received as part of our Customer Satisfaction Survey, an opportunity for all our members to have their say…

Feedback regarding Consultants

The service provided by Joanne was always positive and punctual. I have already told other colleagues about Private fleet.

Keep up the good work. I asked a lot from Jason and he came through with the goods. Thanks Jason

I have already recommended Iain Rydon to a friend of a friend. If I’m happy with a provider, product etc I have no hesitation in recommending him/her, it, to other people. I don’t need an incentive to do so

Very happy with Jason and the deal that he was able to obtain for me. He wasn’t pushy, just informative and when I was ready to buy a car the deal was done within about 5 hours. Excellent.

Very happy with the assistance from Pam and her professional and courteous nature.

Nicholas was very thorough and was able to arrange for a competitive price. The car itself has turned out to be an excellent product. We have covered around 40,000k in great comfort since purchase including driving around Tasmaniaand Victoriaon holidays

The consultant was very attentive within the boundaries of her duties.

Pam made buying my new car an absolute pleasure!

The primary contact between the consultant and delivery was Andrea and she was great – she had to send the paperwork back and forth several times (due to my changes, not her errors) and was not annoyed or frustrated at all during this process. All in all, its a great service and I will definitely use it again and recommend it to others

I definately would recommend Private Fleet after the excellent customer service I experienced as it was 1000% better than the day before I spoke with Chris where I had visited four Mazda dealers and only ended coming home with a migraine. Whereas, four hours after speaking with Chris, I had purchased my SP23 with the extras I wanted included and saved $$$$. It was so easy and stress free.

PLEASE PASS ON MY APPRICIATION TO GEORGE BISS FOR HIS EXCELLENT SERVICE

Most of all I would like to thank Catherine for all her help … it was Catherine who kept me up to date with everything and followed through with everything she said she would do. She was an absolute pleasure to deal with and is a very valuable asset of Private Fleet.

I have recommended Nicholas to many friends and family. This was definitely the best way to purchase a car. Belinda

Thank you Erin for your constant support and sound knowledge. You have been a wonderful help.

Lachlan’s professionalism is one of the main reasons I’m happy to tell everyone about my new car purchase, and why I recommend Private Fleet without hesitation

The whole car buying experience was made so easy it’s not funny. I had to do nothing and I didn’t have to waste my time. John was great

The entire team was fantastic!!!!! I’d highly recommend (and already have) private fleet to anyone. Thanks so much!

Chris was always positive and took the time to know exactly what I wanted. A true profesional and knowledgable man able cars and customer service.

Polite, courteous and helpful at all times. Always answered our questions and we always felt satisfied with the answers. Thank you Anton

My consultant was Michael McCarty, he was fantastic, always keeping me up to date every step of the way. It was a plessure working with him and have recommended him to my friends.

Being a Manager in a call centre myself, I could only wish all my consultants were of this excellent standard. Congratulations Jason on such excellent service.

There was never a problem (too big or small) that Peter could not handle. He was always polite and would always return my calls promptly. A great asset for you company.

Andrew was extremely helpful and always a pleasure to talk to.

Andrew was very helpful, honest and had great customer service skills.

Anton was really great in looking after me. I would rate him as excellent.

David made the process extremely painless.

Anton’s service was first class. He handled all the negotiations very professionally and secured a price for the car that I was more than comfortable with.

Great service provided, Chris called me on a regular basis, keeping me updated on the arrival of my new Mazda

We were very pleased with the fact that Private Fleet through Catherine Heyes honoured every commitment that was made to us throughout the sale period. I have already recommended Private Fleet to colleagues and will continue to do so.

Jason and his team provided timely follow up and feedback on purchase and delivery matters

It was a pleasure dealing with Jason because of the excellent service he provided.

I couldn’t be more pleased with the helpful and pleasant manner in which Anton handled my requirements. Everything worked just as he said it would and I have no hesitation in giving him a gold star. Thank you Anton.

I found Pam to be extremely helpful and very patient. She always did exactly what she said she was going to and that is rare these days… at least around here.

Lochie was very conscienscious, knowledgable,and professional. Thanks very much for making buying my perfect car easy

I picked up the car from Chatswood on a hot day after a 2 hour journey and was pretty scatty about the whole thing. Nicholas and his lady assistant were really sympathetic and helpful, even stopped me from leaving half my horse gear in the back of my old car. A charming young man

Thank you to Jason & Private Fleet for making my purchase a wonderful experience, I will definitely be using you again in the future & will highly recommend you to everyone I know

Yes, I found the whole process of using my Union Shopper as very stress free. Also I think the car sales people are less likely to have the opportunity of over pricing me as they do when dealing with a woman. Anton was very pleasant and fun to deal with making the process easy and enjoyable

Pam was professional, courteous and helpful. Very responsive to my inquiries

Jason and all the people I spoke with at Private Fleet made the car purchase process pleasant and stress free.

Michael, you are really a good consultant/managers and trying to serve your customer as much as possible that you can do keeping in mind the REALITY. I am impressed and thank a lot for such a nice mail. As I am getting now, I belief I will get the same best possible service from you and your organisation in near future.

Consultant was prompt, attentive & responsive to needs. Was prepared to accommodate preference of purchasing locally if possible

THE SERVICE PROVIDED BY MY CONSULTANT WAS ABSOLUTELY FABULOUS – no complaints at all…

My consultant James was excellent, he was very helpful and a pleasure to talk to.

We found Adam James to be an excellent consultant and were thrilled with the service we received

He was pro-active, good at returning calls and following up. Was patient with the enquiry, and made sure that we were talking about the right vehicle as we worked our way through. It wasn’t a straight forward deal so it was good to get the right answer

Jason was extremely helpful and pleasant to deal with. As was Rebecca

My consultant was Adam James. I can’t praise him highly enough. He combines professionalism and a high level of attentiveness to client requests with a lovely personable manner. He made the process very easy and pleasant (which I did not expect it to be!)

James Jamison was excellent and returned all my phone call promptly and seemed to work long hours (as I was calling from Perth) and was always helpful.

Frank Hough provided extensive advice on the service and then found exactly what we were looking for at a great price and trade-in for our existing vehicle. The fact that after sales extras were provided at very competitive prices was also great. With the new vehicle delivered to our home and the trade taken I cannot say enough

Gavin was fantastic he knew exactly what he was doing i would recommend gavin to all my friends great job gavin

The first consultant was Tim Marsh, and he was wonderful–answered all my questions, was very easy to talk with, absolutely prompt about follow-up. When he went on holidays I worked with Catherine for the last bit of the process–which was more difficult due to the car’s delivery date being changed–but she, too, was very good and attentive to my needs

Peter is an exemplary representative of Private Fleet. I will only speak with Peter when I intend to purchase another new car in March/April ’07.

Helder was incredibly helpful and professional

Matt was like magic! I couldn’t believe my luck. He got right onto the job, kept me updated by the hour, seemed very honnest, adn got me a really great deal – all in a few hours.

I recently recommeded Private Fleet to 2 friends & they were both very happy & received their cars today with a full tank of petrol. Catherine Heyes was exceptionally great with her service no no complaints here

I wish to say thank you to Kris who pickup my trade-in, he has helped out this deal a lot, not just picking the trade-in. He fully understands what a customer really need with his professional knowledge in the industry together with his exception customer service all-rounded. Despite the fact that he has resolved all the issues, concerns and question marks in regards to the company process and paperwork. As Kris has contributed a lot and I am appreciated to his time and effort……..will give him A+ and so to Erin.

Thankyou so much to lenny for finding me a car and organising it so quickly. i had just had my car written off in an accident and needed a car as soon as possible. excellent service. i love my new car.

I received excellent service from Helder and I have recommended your service to many already my dad is using your service.

DEALT WITH ADAM JAMES & HE WAS EXTREMELY HELPFUL & EFFICIENT. WHEN THE CARYARD DIDN’T WANT TO ARRANGE DELIVERY ON A SATURDAY HE WENT OUT OF HIS WAY TO OVERCOME THIS SO I COULD COLLECT THE CAR AS PREVIOUSLY ARRANGED

Paul is very good at negotiating when sourcing the car and excellent on phone manner. I have no doubt of his ability dealing with difficult customer just like myself.

Gavin was always helpful, cheerful and responsive to our needs. He also kept us fully informed of the progress of our purchase.

Adam James did an excellent job with great communication – well done.

Helda was very accommodating and very efficient!

Gavin did a good job in getting me the car that I wanted at a great price

Fantastic Service from Jason Donney, he was awesome. Phoned me the very next morning after I enquired which was the day I chose the vehicle…what fantastic service, thanks again :-)

This is the first time I have engaged in this type of transaction and after reading the Website information provided by Private Fleet and others, and first phone contact from Brendan,I was confident I had chosen well.

Gavin provided wonderful service at a time that I was pretty shaken after an MVA. He was business like but patient.

I was very happy with Tim. He spent time during his weekend to ensure a Honda sale (extended warenty, etc) was included in the deal.

George george was excellent very helfull it was plessure to deal with him

Frank Hough provided extensive advice on the service and then found exactly what we were looking for at a great price and trade-in for our existing vehicle. The fact that after sales extras were provided at very competitive prices was also great. With the new vehicle delivered to our home and the trade taken I cannot say enough.

My consultant was Adam James. I can’t praise him highly enough. He combines professionalism and a high level of attentiveness to client requests with a lovely personable manner. He made the process very easy and pleasant (which I did not expect it to be!)

James Jamison was excellent and returned all my phone call promptly and seemed to work long hours (as I was calling from Perth) and was always helpful.

Jason was extremely helpful and pleasant to deal with. As was Rebecca

I found Frank to be very helpful in every way, and also very effcient in the manner he handled in looking for a car for me.

Catherine Heyes was the one who dealt with me the most & she is the best customer service person I have come across for a long long time. Catherine is understand, patient, always positive, polite, friendly, nothing was too much trouble, just want to say a big thank you to her.

I was absolutely thrilled with Peter’s speed in finding the car I wanted. He explained everything to me very thoroughly. Throughout the whole deal I was always saying “this seems too good to be true!”

Tim contacted me and organised my deal from home, even though he was on a day off with his sick child.

Erin the sales support person for Anton did a wonderful job of looking after the admin side of this purchase. She advised that Anton wold be in touch, advised who the dealer was after Anton had sourced the dealer who had a vehicle that met my requirements and kept me up to date with priviliges and delivery. Anton listened to what I wanted, made suggestions for me to consider on extras and we completed the order in one call

I found Tim to be helpful and polit even when he experienced my wrath and I was at my wits end as I work on an Ambulance and I had to get to work.

Adam James was enthusuastic and great at communicating ewhat was happening. He returned calls promptly.

Once again Private Fleet has delivered a great professional and courteous service. Not limited to Helder, Catherine Heyes was excellent in both follow up and managing an incident with one of the trade in cars, to which I am deeply thankful for.

I found Adam attentive, knowledgeable, responsive and quick. To the point and no waste of time.

Adam James the consultant made the experience pleasureable as his manner was very pleasant and helpful and I hope he is available when I next purchase a new car

brendan gave excellent service from day one. he was very keen to get me the right price and source the right vehicle. even when the first dealer stuffed us around for 4 weeks.

My husband and I both found Frank to be both informative and prompt when returning our call. It was a pleasure to deal with him, his friendliness and beautiful phone manner immediately put us at ease.

Helder was very helpful when explaining how the service operated and answered the many questions I had to my satisfaction. He was so generous with his time and patience that when my new car was delivered I rang him to thank him for all his efforts.

David basically rescued me from an initial car deal that wasn’t right. I hadn’t done my research prior to ordering the 1st vehicle, I assumed I’d be stuck with it but no, he sorted the whole thing out for me, hugely in my favour & for this I am ETERNALLY GRATEFUL!!!! Thank you David, thank you, thank you, thank you.

Matt made sure I had the car of my dreams. He was in constant contact with offers he received from dealers. I feel he did a fantastic job and even made sure I got black and white number plates at no extra cost ??

Gavin was very attentive, and kept me in the loop when he received quotes, and offered his opinion on whether I should accept the quote or not

Frank is terrific on the phone, i found buying through the internet better since we did not have to have any personal contact, which means that there is no emotion involved, i recommend buying a vehicle this way.

I was treated extremely well and I could not be happier with the results. I would have no hesitation in recommending Private Fleet and Tim Marsh in particular.Many thanks

Adam James and Rebecca Killian were Awesome. Friendly and they saved us money.

He worked very late Friday night to get us a price even though we told him we could wait until monday – so a bit fast is our only complaint

I felt like I was the sole customer that Gaving had to deal with. Any question or enquiry was handled with courtesy and promptly

David was professional in every way, a delight to deal with, kept me informed at all times and sourced the car I wanted at a price I was happy with ($12K cheaper than the local dealer offerred me when I called there before contacting David)

Lou was friendly and obviously good at his job. He kept us informed constantly and were easily able to choose the right deal when it cam up. He’s followed up by calling us to make sure we are happy with the car.

It was a pleasurable experience talking to Fred he kept me upto date with all the goings on and we had everything sorted out quickly and with little fuss to me.

Consultant Dean Ellis went beyond my expectations for customer service 110% The follow up Erin Varne was brillant.

Could not have asked for better. My dealings were with Adam James

David took a personal interest in my requirements and offered advice how to acheive a better trade-in offer. He also outlined the Company’s operation regarding the purchase of a new vehicle.

David was exceptional – had a few issues prior to joining Private Fleet regarding purchasing my Golf, he made the experience fun and care free!!

Thankyou to George and Erin for your help with purchasing our new car. You made it really easy and have my recommendation

Frank was very helpful in every way,excellent customer service & always returned my calls quickly.

He didn’t treat me like an idiot (which I am when it comes to buying a car!), and I appreciated his patience and clear information.

Erin Varine.(I do not think you are paying her enough) I am a NSW Manager for a training company. I wish my team was 10% of Erin ability and professionalism. She kept me informed and if I failled to respond she keep ringing and emailing. Her dedication to answering my questions and requests were very promted. Her costumer service was above reapproach. If all your customer client officers are half as good Erin your company will only improve in leaps and bounds. All The Best Please call if you wich me to explain further how impress I was of Erin which only reflects on your company.

Gavin was great. I was extremely busy with work and he was very patient and the whole process was very smooth.

I found Lou’s service excellent, he was always very prompt in getting back to me about all matters concerning my purchase. Lou was very professional, friendly and always keen to help

Service was brilliant i wanted a brand new honda crv sport 5sp auto and banged my head against a brick wall with salesman who in my opinion thought they had me over a barrel because they were in short supply (about 6 left in queensland at the time) got nowhere with them they were all up for taking the micheal when it came to the trade in on my car after fortnight i gave up, i got a call from lou at work and half an hour later i had a vehicle at the change over price i wanted, job done!! will never talk to another car salesman in my life again thats how good te service was and a big thanks to lou

I was impressed with Jaiden’s knowledge about the the new car industry. Also, nothing seemed to difficult for him to attend to and to come back with an answer.

Tim always was fast to communicate and let me know where I stood. When he knew what I wanted it all fell into place incredibly fast! He under promised and over delived!

Matt was very friendly. Great follow up. Spoke in terms without jargon – he was really very good and I teach customer service so am usually quite picky.

Craig treated me as a potential customer and was excellent in his communication. He kept updating me on every step of the deal. He was very friendly, helpful and courteous.

Was a wonderful experience, Paul was great, contacted me at relevant points during the finding of the vehicle, and during the course of the finalisation.

Best and easiest car purchase yet with great price! Extremely happy with prompt and helpful service from Frank and Booths Hyundai Gosford. Would definitely recommend to friends and use again. Many thanks

Adam could not have been more proffessional or helpful. So impressed I have asked Adam to source 3 x more vehicles for my business.

I liked Conrad’s phone manner. Business-like, straightforward, clear & concise. Not pushy but direct.

Thanks Gavin. Gavins responce was great he found me the deal within 48 hrs and it was from a dealer who wouldnot budge on the price i still cant work it out

TOM PROVIDED EXCELLENT SERVICE – SEEMED VERY KNOWLEDGEABLE AND KEEN TO ASSIST. AS THIS WAS A NEW SERVICE FOR US, TOM WAS VERY REASSURING AND CONSIDERATE, AND HAPPY TO EXPLAIN ALL ASPECTS OF PRIVATE FLEET AND CAR PURCHASES.

I was especially pleased with the after sale service that was provided. He followed up very promptly on some outstanding matters that were resolved very much to my satisfaction. he was also very supportive during the sale process for which I am very grateful.

Dean was a pleasure to deal with. Whilst I could have a laugh with Dean, he always maintained a professional manner. He is a valuable part of Private Fleet.

Shervin was extremely friendly and helpful and most of all got us the best deal we could have hoped for.

General Feedback

A great service for the average person who wants a great deal, great service and doesn’t know how to go about it. Keep it up guys, you’re great.

An excellent service for the private buyer to be able to tap into the Fleet discounts available

An excellent service well done!!!

Perfect service I am very impressed and would recommend private fleet to family and friends

A great time and money saver. Easy to deal with, and most professional

I found the service to be impressive, and can easily state this was the most relaxed new car purchase I have ever made, and still got a better deal than if I had visited local dealers myself. My wife was continually worried because I had found you on the net, and thought it must be a scam as it seemed too good to be true. When the car turned up she had a huge grin and agreed it was the right thing to have done.

Completely hassle free experience – I was frankly amazed at how quick and easy it was

Couldn’t have been more helpful. Have sent a few people your way for new cars and they always ring me back to say ‘thanks’ for the recommendation.

Did the job very fast and found the car at the price I could afford

Thank you very much for the service. It is great idea to have trouble free process of buying a new car.

Everyone I have spoken with at Private Fleet has been professional and friendly. It’s a great service, and I would happily recommend Private Fleet to my friends and family.

Excellent, 1st grade service, have recommended to others already.

This is a great service, just a shame not enough people know about it

Great service, purchased great car and it was so easy, they did all the work while I was working

Great service….takes out the pain of shopping around.

He did a professional job, and, was easy to deal with

I am delighted with the service provided and am recommending your company to anyone I know wanting a new or used car.

A very good experience. This is the 2nd time I have used yourselves and have recommended your services to others

A very good service and I would recommend your company to all my friends and family. Thankyou for your assistance

I found the service excellent. In my case there was a long delivery period on my car and I was pleasantly surprised by the number of follow up calls I received to let me know all was on track.

I have already been able to recommend your services to another potential new car purchaser. I would certainly use this service again.

I have already recommended your services to my son (who is planning to buy a second hand car) and several other people. I will also include my experiences and recommendation in our car club magazine

I have nothing but compliments for the service provided.

Keep up the good work. It really was a pleasant experience and no doubt Private Fleet will keep it that way. I now have somewhere to go for my next car!

I would just like to say that i couldn’t have been happier with the service i recieved, my daughter now has her new car which she is really excited about and i didn’t have to go through all the stress of trying to organise it all from here. Well done

We would highly recommend Private Fleet to any potental purchasers and have told family and friends of the pricing and excellent service

What I thought may be a worrying experience turned out to be a good one. Never bought a car like this before but have already recommended to others

I have recommended private fleet to several other people. I am unsure if it resulted in a sale, but I will continue to recommend Private Fleet.

Very good service, recommend to clients everytime, and car came sooner than I was told!!

I like the idea that fleet buyers do the hard work in purchasing a new car. I will buy my next car from you. Should do more advertising in country areas like where I live in Emerald Qld -as I saved $2500

I Was Kept Informed And Up To Date At All Times. And Even When I Rang Just About Every Second Day He Was Always Courteous and Helpful

I will be using Private Fleet again in the years ahead when considering an update for my vehicle

I wish I had known about Private Fleet ages ago. No car yards and saving money. It has got to be the best way to buy a car.

Illbe purchasing my next vehicle through this company again

It amazes me how many people have not heard of your facility! If they all go by my recommendation I will buy myself an Armani suit!

It was a great service that put the edge back on the customer’s side in getting a good deal on a new car

I’ve already told people about private fleet and think this is a great service

Just a thoroughly professional approach. This is my second vehicle through Private fleet and will not be the last!!

Just Thank You And Your Staff For All The Help And Understanding While I Was Waiting For My New Car And Yes If I Do Buy Another New Car I Will Be Coming To Private Fleet

Keep up the excellent service!

Keep up the good work – and we’ll probably talk again in 3.5 years

Keep up the good work. It’s nice to know that there are people out there willing to help with as much courtesy and friendliness as Private Fleet does. Thanks Guys

As I am a member of the Australian Defence Force, I have placed an post on one of our global bulliten email boards about using the services of Private Fleet, and what an excellent service you offer. I was thoroughly satisified with the purchase of my new car throught Private Fleet. I will utilise your services again. I got the car I wanted, with the options I wanted, when I wanted and at the price I was prepared to pay

Keep up the good work. You saved me a lot of time “shopping around”. Buying the GTP was easy and hassle free. Thanks again

Private Fleet simply delivers on their promise and I have written a recommendation in our (ACCA) Newsletter pointing out how good I personally found the service.

The consultant was fantastic. He inherited a problem with another dealer, and resolved the matter to my satisfaction. He then went over and above by providing a gesture that was greatly appreciated, even if it was unnecessary.

We will definately use Private Fleet for our next vehicle purchase, and have already told all our friends about the service provided.

Private Fleet was a revelation. I never thought such an intimidating process as buying a car could be so easy. The level of service was brillient. I couldn’t be happier and I am singing their praises to all of my friends – especially my women friends. Private Fleet will have me as a client forever.

The fastest and easiest way to buy a new car. The service was excellent, helpful and friendly.

The whole process of getting the new car was handled very professionally (although there was some confusion regarding delivery dates). All staff involved in the process were attentive and responded to my requests promptly. I will be in the market for another new car shortly and will certainly be contacting Private Fleet at that time. My wife is very happy with her new car.

This is a great service and I do tell everyone who I know, and is in a union and therefore has access to Union Shopper and Private Fleet. Also the benefit of the Private Fleet discounted price is excellent.

USUAL HIGH STANDARD – AS I’VE COME TO EXPECT

I would just like to say that i couldn’t have been happier with the service i recieved, my daughter now has her new car which she is really excited about and i didn’t have to go through all the stress of trying to organise it all from here. Well done

Very pleased to have dealt with you and would not hesitate to recommend you to friends or associates when thinking of purchasing a new vehicle

Very satisfied and pleased with the service I received from your company. Keep up the good work

Very smooth & hassle free service. When my current lease expires I’ll no doubt be in touch to arrange my next car

Well done to Private Fleet!!!

The whole process was effortless in that your firm removed all the pain, (slogging around the car yards and the like), from purchasing our Motor vehicle. The delivery/presentation/follow up from the Penrith dealership have been of the highest standard. I have not hesitated to recommend your firm to all my friends and family when asked about the whole process. The VW comfortline we purchased has added a whole new dimension to motoring in style and comfort for our family and I would like to thank your firm for aiding us in this outcome.

Excellent concept, have already recommended to a couple of friends who also find car salespeople tiresome (to say the least)

The team were great! Knew their product, delivered on time, kept me up to date.

Outstanding from start to finish!

Highly recommended. Have already laid seeds of using this source to several of my fiends (sic!)

I’ll certainly be making use of Private Fleet for my next car and have been recommending them to anyone who will listen!

Thankyou for the help and fast assistance as time is money in this fast pace world we live in and is critical to my business thankyou David Horne and Private Fleet your business is a great idea

EXCELLENT SERVICE & VERY HAPPY WITH THE SAVINGS I MADE

The entire experience was excellent – efficient & hassle free. I would recommend private fleet to anyone wanting to purchase a vehicle

Your service to date has been excellent, with a good deal delivered in a breathtakingly short time … I must say that your service has been so good that I am still wondering where the catch is ( sorry !, buying and selling cars was never meant to be this easy ?)

Excellent service and price. Thanks ever so much to everyone who dealt with me, as I wasn’t necessarily the easiest customer (mum of 3 kids whose mind kept changing). No one ever complained about my confusion. I really appreciated everything you did.

This was my first experience with using a broker to help me find a car. The experience was so much less stressful than searching for a car by myself and then trying to deal directly with car dealers that I will go through a car broker for all my car purchases in future.

# An excellent service. Motor Dealers must be concerned now that “anyone” can get such a discount. # Your Fee seems small in light of the end savigs by the consumer

Customer service is excellent something that Private Fleet should ensure to continue. This is Private Fleets’ competitive advantage over personally dealing with car dealers.

Very easy to use great communication the only way to buy a new car Perhaps you could have a section on your web page to compare cars ,links to motoring reviews etc. Your service is agreat car ordering service. I needed a little help choosing between car a and car B .Also had some difficulty deciding on options in car. Perhaps you could also include on web page some info on wo the benefits of paint protection/window tinting

Having a great time in my new vehicle – I have worked for a new care dealership some years ago and bought a news car from them – this was even easier

If ever I needed /had the money to buy a new car again, my first stop would be your Private Fleet. For me, it was a very good experience

Very happy with the service in every way. Good communication throughout the purchase period leading up to settling on the car

A very positive experience – made the purchase of a new car quite quick and painless!

Took the hassle out of dealership tooing and froing to the boss for the best deal and then fronting finance and Ming etc

GREAT IDEA!!!! Can’t think of one bad thing to say about Private Fleet! I LOVE MY CAR! Thanks!

I have no complaints at all about Private FLEET. would gladly recommend my big family to Private Fleet anytime.

Anna was happy to anser all of my dumb questions with patience and pleasantness. She was perfectly organised and efficient and very helpful.

My experience ensures that I will never buy a new car any other way. Thanks Private Fleet.

I think this is a great service, especially for women who can be intimidated by dealers. It was all too easy! I LOVE my new car! Thank You!

Premier Motors also mentioned you were great to deal with. As for me, Private Fleet was a dream team in handling everything from the beginning to the end. Thank you very much!

We think it is a terrific service which worked very well for us in taking care of all the ‘messy’ aspects of such a large transaction, irrespective of any post-purchase benefits. Thank you to all who assisted us.

The whole process was just too easy. I had a new car arranged within 3 phoine calls and 24 hours. No haggling with dealers. Brilliant service, keep it up.

David was a pleasure to deal with – a charming man – but it wasn’t all show. He delivered and did it when he said he would. He was also a great source of advice about ancillary things like finance, car colour and resale issues, and kept me informed about the process every step of the way.

I was able to buy the exact car,with all the extras I hoped to have for the best price. It was a remarkable deal. Thank you team, your fantastic.

I think I have said it all, great, great, great.

Surprisingly professional, no hard sell of service, or of additional services. Performed above my expectations.

It was like magic. It’s the first time I’ve bought a brand new car, and it really was my lucky day that day when I accidently phoned Private Fleet. I also got teh car earlier than had been expected. The truck driver was really great – like Father Christmas

Private fleet are a great mob to deal with i would recommend them to anyone keep up the good work!

MY OWN EXPERIENCE WAS ABSOLUTELY FANTASTIC – THE CONTACT WITH MY CONSULTANTS, ADMINISTRATION AND DEALERSHIP WAS OUTSTANDING

It was a VERY refreshing change to deal with a consultant and business that had such a high level of professionalism – I would not hesitate in recommending this way of purchasing a care

You have a great company with staff that know what customer service is all about. Thank you Ray

Let me say though that I have been very pleased overall with the process of getting my new car – which I just love. The staff have at all times been courteous, friently and helpful and I would not hesitate in recommending your organisation to family, friends and colleagues. Keep up the good work.

I recently recommeded Private Fleet to 2 friends & they were both very happy & received their cars today with a full tank of petrol. Catherine Heyes was exceptionally great with her service.

Thank you for your assistance. We have learned quite a bit through the purchase of this vehicle and will certainly look for assistance in the future if we purchase any more new vehicles.

It was an extremely easy way to purchase a vehicle – an enjoyable experience

As a busy person who did not have time to be out of the office running around getting a new vehicle and doing all the negotiations, this was a very effective way of doing it

When buying a new car I will get my best price first then always contact Private Fleet. My wife and I are certainly singing the praises of Private Fleet in every aspect of the deal.

A very satisfactory experience. A deal was done in a couple of hours and it was a great relief to have the mater setled so quickly

I have recommend to all of our friends to buy a car from Private Fleet and we will certainly be spreading the word around, on what a good service you offer and as well as the great discount.

Overall, an experience that amazes me that I had the audacity to indulge in as I am quite computer illiterate. Don’t even know how to get into a chat room & then I buy a car over the internet! Go figure! Pleased & fortunate that I found someone very personable (Frank Hough)to guide me on my way.

Really pleasant experience – honest dealing, were quickly on the phone when delivery times were changed, negotiated a better deal for older model.

Do you have a Fairy Godmother who puts your fliers in people’s bedrooms? My flyer appeared from nowhere and was there forever (it seems) before I realised I could actually use it when buying a new car. Magic!!!

Great service & no running around on the weekends to look for a car-why have all the hassles when you can have the car delivered to you.

Keep it up. I am very impressed. You made a daunting exercise easy and enjoyable

Private Fleet was absolutely wonderful

Only comment i can make is keep up the great work,as i come from the repair side of the vehicle industry, this type of easy dealing would be greatly welcomed, give it some thought?

I have referred Private Fleet to several friends. Keep doing what you are doing.

THANK YOU I wanted a stress free car purchase and thats roughly what I got.

It made the purchase of my new car completely hassle-free and I feel I got a better discount on the purchase price than if I’d bought the car by myself.

KEEP UP THE GOOD WORK. HAVE RECOMMENDED SOMEONE ALREADY

I have already mentioned the great service providied by Private Fleet to numerous people for when they will be looking to purchase a car.

I definitely enjoyed the service that you provided and I will definitely recommend you to my parents who are currently in the market to purchase a new vehicle.

In the words of Arnie “I’ll be back” for my next car refresh :) Great job guys, thanks!!

Because I am old and deaf my daughter made all the arrangements and we were both very happy, and found David Young very PATIENT.

You saved me a great deal on the car and I recieved everything I was after in the car, so thank you

I am impressed by the professionalism of your staff. Keep up the good work.

Private Fleet saved me $1,000 on the purchase of the car on top of the standard dealer discount. Can’t be anything but happy about that.

It is an excellent service that i will use in the future. Unfortunately I tend to keep my cars for a long time so it will be some time before I need to consider buying another car but I will contact Privatefleet when the need arises.

Having always previously bought approximately 15 second hand cars during my life,this was my first brand new car(at age 68)and it was by far the easiest purchase and least worrying.

Thank you for your prompt service which allowed me to take advantage of factory bonuses alongside the discount you negotiated. I saved approx $4,000.

Good responsive company that does not tell you B’S..t when answering questions. I would use you again.

The service worked well. One phone call rather than doing rounds of the dealerships.

Private Fleet is excellent and I would recommend it to anyone wishing to avoid the hassle of dealing with car salespeople, especially for single women who do not receive the best service at car dealerships

Having delt with a number of fleet companies I was very happy with service especially the after sales process. The emails and response from Rebecca was excellent.

I’ve been extremely impressed with the service, proffessional conduct and fantastic customer service on all levels. I have recommended Private Fleet to friends as they bore witness regarding my daily dealings with Private Fleet. My next 10 vehicles will definately be ordered through Private Fleet!

You have a great company with staff that know what customer service is all about. Thank you Ray

I have recommended Private Fleet to anyone i know of that has been interested to know. I am aware that at least two of those people have since been in touch with Private Fleet and hopefully, they too can have a great experience.

Many thanks to Adam (Private Fleet), & Nathan from Winford Motors. Between them they made this the easiest vehicle purchase I have ever made.

I didn’t know of Private Fleet before buying this car so I started out with some doubts about your ability to deliver. However, by the end, I’m more that happy with your service, happy with the price I got the new car for and I’m happy to refer you to others (which I have already done).

An ideal way to source a vehicle. I commend you on the service

The service was so good that in the future I will never waste time with Sales People in the dealerships. I will choose the vehicle that I require and contact Private Fleet. Frank saved me money and more importantly time and inconvenience.

I didn’t even notice they were there, which is the biggest compliment I can give. Everything happened so smoothly and without any issues that it was a very esay transition for me. Exactly what the service should provide.

WE WERE VERY IMPRESSED – THE PROCESS WAS SO EASY AND ALL WAS AS PROMISED. WE WILL CERTAINLY USE PRIVATE FLEET AGAIN IN THE FUTURE AND HAVE ALREADY RECOMMENDED THE SERVICE TO OTHERS.

In a lifetime I have bought 10 new cars and found the experience an ordeal, whereas it should have been a pleasure. I have said this on many occassions during the purchase process and walked out during negotiations for a fair and dignified ,to my intelligence, trade-in that I was in the company of oily rogues. Private Fleet took my word on the condition of my trade-in, I took them at their word and have the car I am more than highly satisfied with. I will have no hesitation of returning come the trade-in of the Focus. Thank you.

Very professional. A credit to your team. I will certainly use you again if and when the time comes to update to another car.

Very happy customer – Good advice, good atmosphere, good service. You’ll do well!

See also www.privatefleet.com.au/media